Help Center

Answers to the most common questions, and a direct line to us when something is wrong.

Common questions

I paid but I still show as Free

Sign out and back in: your plan is re-checked against our payment provider on every sign-in. If it still shows Free after that, report it below and include the email you paid with.

Manage or cancel a subscription

Open your dashboard and go to Billing. You can change plan, update your card, download invoices, or cancel there.

Can't sign in

Use the same provider you signed up with. If you created your account with Google, use the Google button rather than a password.

Report an issue

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